Notice of Distinctiveness

We are proud of the level of quality our producers and artisans uphold. However, all of our items are handmade, and unique variations from the item pictured occasionally occur. We ask that our customers keep in mind the unique nature of their purchases when evaluating a product for a return or exchange; for example, variations in color and pattern are not valid reasons for returns.

Return Policy

If you are completely unsatisfied with the product(s) you receive, we will accept returned merchandise within 30 days from the purchase date. Please note, you will be responsible for return shipping charges. Please carefully package the item to avoid damage and return the merchandise to our warehouse at:

Swahili Return Services
388 E 3rd Avenue
Eugene, OR 97401

Upon receipt of the returned merchandise, a full refund of the merchandise cost will be applied to your credit card. Items damaged in return transit due to improper packaging will not be refunded. We will send you an email once we receive the returned merchandise.

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