Wholesale Fair Trade African Handmade

Claims Form

If your merchandise arrives damaged, please contact us within 7 business days to arrange a claim, replacement or account credit.

Claims for damaged merchandise will not be honored after 30 days from receipt of the order. Please keep all packaging materials and merchandise in the original box for UPS inspection. If the item can be replaced, you will be sent a replacement within 2-3 business days following the damage report.